• All returned products need to be un-opened and in re-sellable condition.
  
  
• A 15% restocking fee will be charged to all returned items unless there is an error on the part of Shoreline Sport Medical Supply or a defective product.
  
  
• All returns must be made within 30 days of receiving the product.
  
• Returns after 30 days will not be accepted.
  
  
• No refunds will be given for shipping costs unless the reason for return is an error on the part of Shoreline Sport Medical Supply or a defective product.
  
  
• Original shipping charges will not be refunded and shipping charges back to Shoreline Sport Medical Supply will be the responsibility of the customer.
  
  
• A credit will be issued to the account or credit card only after Shoreline receives the product back and inspects it.
  
  
• All returns must have an RGA number which can be obtained by calling during normal business hours.
  
  
• Due to health reasons Shoreline cannot accept returns of hygiene or eating and drinking products.
  
  
• Shoreline cannot accept returns of computer software, videos or books that have been opened or removed from original packaging.
  
  
• Shoreline cannot accept returns of special order items or discontinued items.
  
  
• Shortages or errors in shipments must be reported within 7 days of invoice date to issue credit (if applicable).
  
  
• Opened and used equipment may not be returned for credit.